1. Basic Cleaning – “Cleaning”
Ideal for: Operators of Vitoligno and Pyrot systems
Thorough cleaning of the combustion chamber and boiler
Inspection of key wear parts
Visual check of the control system and hydraulics
Goal: Efficient and safe operation
2. Basic Service – “Annual Maintenance”
Ideal for: Operators of Vitoligno and Pyrot systems
Includes everything from Basic Cleaning, plus:
Replacement of wear parts (filters, seals)
Inspection of sensors and safety devices
Functional test of the control system
Maintenance report with recommendations
3. Plus Service – “Maintenance + Remote Check”
Includes all services of the Basic Service, plus:
Remote diagnostics via SmartBridge or TeamViewer
Software updates of the control system (if available)
Proactive checks for potential faults
Telephone support for questions and issues
4. Breakdown Service – “Fault Analysis & Immediate Support”
For urgent cases:
Fast response time in the event of system failures
On-site or remote analysis of the fault cause
Immediate measures to resolve malfunctions
Documentation and advice to prevent recurrence
5. Premium Service – “All-inclusive Care Package”
Includes:
All services from Plus Service and Breakdown Service
Priority service with preferred appointment scheduling
Annual check before the heating season
Individual training for operators and staff
Dedicated personal contact for all matters
6. Commissioning Support
technical support during initial commissioning
Inspection of hydraulics and control settings
Instruction and training of operating personnel
Documentation and formal handover to the operator
7. Remote Maintenance Package
Setup of secure remote access solutions (e.g. TeamViewer, Viessmann Connect)
Remote monitoring of the system
Fast fault detection and resolution without on-site intervention
Regular system checks and updates
If you want, I can also:
shorten this for a website
rewrite it as a brochure / flyer
adapt it to a more technical or more sales-oriented tone